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Very Wins 2021 Excellence in Customer Service Award

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Kayla Mims

April 20, 2021
3 min read

Very, today announced it has been named a winner in the 2021 Excellence in Customer Service Award presented by Business Intelligence Group. 

Our clients come to us at pivotal moments. Whether they are bringing complex facilities online, connecting a global supply chain, or translating IoT innovations into the real world, moments like these require tenacity and ambition. And in moments like these, our clients are looking for a partner as driven as they are. 

We build long-term partnerships focused on the big picture, and every product we ship is measured against the business imperatives vital to our client’s success. With a focus on mitigating risk and maximizing opportunities for our clients, we turn pivotal moments into a competitive advantage. 

Every day we celebrate the impact IoT can have on our clients and the world. For us, our internet of things extends beyond the workday and into our garages, our apartments, our worlds. The work we champion for our clients is the work we would be doing anyway. 

Time and time again, when we ask our customers the most impactful part about working with Very, they say that it’s our process. Our process is designed to navigate complexity and de-risk IoT projects. Agility, expertise, and true partnership are key.

Our team becomes an extension of our clients’ teams as we guide the project from start to finish, as evidenced through: 

  • Our Roster: Our remote set-up helps us attract and retain some of the most talented, highly motivated, and communicative designers, developers, data scientists, and project managers from across the country.
  • Transparency: Because we designed our company as a remote workplace, we’re able to give clients a seamless working experience, even though we’re not onsite
  • Collaboration: Every client engagement is a highly collaborative partnership, which helps us create better products and allows our clients and customers to feel just as involved in the development process as they would if we were sitting next to them.

“On the frontline of our uncertain times are customer service professionals and suppliers without whom we wouldn’t be able to live as comfortably as we have for the last year,” said Maria Jimenez, chief operating officer of the Business Intelligence Group. “It is our honor to recognize Very as they are leading by example and making real progress on improving the daily lives of so many.”

Organizations from across the globe submitted their recent innovations for consideration in the BIG Innovation Awards. Nominations were then judged by a select group of business leaders and executives who volunteer their time and expertise to score submissions.

About the Business Culture Awards

The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.