Episode 40 – Converting to “Robotics-as-a-Service”

In this episode of Over the Air – IoT, Connected Devices, & the Journey, Ryan Prosser, CEO of Very is joined by Michael Senske, Chairman & CEO of Pearson Packaging Systems. They discuss how Pearson Packaging Systems employs a framework to deliver much better service with new ways for customers to pay for its end-of-line packaging equipment. They also investigate machinery-as-a-service and its potential for producing commercial value, enabling manufacturers to gradually employ automation without making a major initial investment in specialized machinery.

They cover:

• [01:55 -02:55] A background of Pearson Packaging pivot
• [04:15 – 05:00] Navigating changing customer needs
• [06:00 – 07:00] CEO’s role in driving growth and substantial solutions
• [08:36 – 09:41] Navigating a post-core competency world
• [10:34 – 11:47] The importance of leveraging product management procedures
• [12:31 – 15:30] Adapting to a service-based model
• [16:34 – 18:30] Lessons for companies that want to pivot
• [19:02 – 21:25] Attaining product-market fit
• [22:33 – 25:00] The role of customer insights in meeting future customer needs
• [25:00 – 25:40] Designing enduring and flexible solutions
• [26:48 – 29:30] The future of Pearson Packaging Systems

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